Skip to main content

PG&E REACH PROGRAM

Our utility assistance program is called REACH. Applications are submitted directly to Dollar Energy Fund. Our organization’s role is to help community members complete and submit their applications. We do not have the authority to approve or deny applications, and we cannot view or provide updates on the status of submitted applications.

To check the status of your application, call Dollar Energy at 1-888-282-6816. If you have not heard back within three business days, please contact Dollar Energy directly.

Application assistance in our office is available Monday through Friday from 9:00 AM to 4:00 PM. Our staff is not available between 12:00-1:00 for lunch.

You may also apply on your own online.

Apply Online!

The utility assistance program offers two different assistance options. Please see the programs listed below for more details:

REACH PROGRAM:  

Eligible for up to $800 credit. (This credit amount can change at any time) **REACH applicants will automatically be enrolled in Match My Payment**  

  • Have PG&E bill with a Termination Notice: 15-Days’ Notice, 48 Hrs. Notice, Shut-off Notice, Shut off but not in collections 
  • Proof of ALL income for the past 30 days 
  • If there is no income in the household, applicants must complete Zero Income form.  
  • Meet household income guidelines. See here. 
  • Provide valid email address. The status for application will be sent via email within 3-4 business days from Dollar Energy. 

MATCH MY PAYMENT

Eligible for a match of up to $1,000 or until funding runs out. This means for every dollar you pay, they will match your payment.

What you will need:

  • A past due bill of $100 or more
  • Your PG&E bill
  • Proof of ALL income for the past 30 days
  • Meet household income guidelines. See here. 
  • Provide valid email address. The status for application will be sent via email within 3-4 business days from Dollar Energy.